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                    <h4 class="mb-0"><i class="fa fa-undo me-2"></i> Returns & Refunds Policy</h4>
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                <div class="about-card-body">
                    <p class="text-muted mb-4"><strong>Last updated:</strong> 12th December 2025</p>

                    <p>This Returns & Refunds Policy applies to all purchases made on our e-commerce platform and should
                        be read together with our <a href="terms-conditions.php">Terms & Conditions</a>.</p>

                    <!-- Section 1 -->
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                        <h5 class="feature-title">1. Eligibility for Returns</h5>
                        <ul class="feature-text list-unstyled">
                            <li><i class="fa fa-check text-primary me-2"></i>Returns may be requested within <strong>2
                                    days</strong> from the date of delivery.</li>
                            <li><i class="fa fa-check text-primary me-2"></i>Items must be unused, undamaged, and in the
                                same condition as delivered.</li>
                            <li><i class="fa fa-check text-primary me-2"></i>Products must be returned in their original
                                packaging with all accessories, manuals, seals, and proof of purchase.</li>
                        </ul>
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                        <h5 class="feature-title">2. Inspection & Approval of Returns</h5>
                        <ul class="feature-text list-unstyled">
                            <li><i class="fa fa-check text-primary me-2"></i>All returned items are subject to
                                inspection by our team.</li>
                            <li><i class="fa fa-check text-primary me-2"></i>A return will only be approved if we
                                confirm that the product is in the same condition as it was at the time of delivery.
                            </li>
                            <li><i class="fa fa-check text-primary me-2"></i>We reserve the right to reject returns that
                                show signs of use, damage, tampering, or missing components.</li>
                        </ul>
                    </div>

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                        <h5 class="feature-title">3. Non-Returnable Items</h5>
                        <p class="feature-text">Unless required by law, the following items may not be eligible for
                            return:</p>
                        <ul class="feature-text list-unstyled">
                            <li><i class="fa fa-times text-danger me-2"></i>Perishable goods</li>
                            <li><i class="fa fa-times text-danger me-2"></i>Personal hygiene items once opened</li>
                            <li><i class="fa fa-times text-danger me-2"></i>Software, digital products, or downloads
                            </li>
                            <li><i class="fa fa-times text-danger me-2"></i>Items damaged due to misuse or unauthorized
                                repairs</li>
                        </ul>
                    </div>

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                        <h5 class="feature-title">4. Refunds</h5>
                        <ul class="feature-text list-unstyled">
                            <li><i class="fa fa-check text-primary me-2"></i>Refunds will only be issued after a return
                                has been inspected and approved.</li>
                            <li><i class="fa fa-check text-primary me-2"></i>Approved refunds will be processed using
                                the original payment method.</li>
                            <li><i class="fa fa-check text-primary me-2"></i>Refund processing times may vary depending
                                on the payment provider but will be completed within a reasonable period.</li>
                        </ul>
                    </div>

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                        <h5 class="feature-title">5. Exchanges</h5>
                        <ul class="feature-text list-unstyled">
                            <li><i class="fa fa-check text-primary me-2"></i>Exchanges may be offered for defective or
                                damaged items, subject to availability.</li>
                            <li><i class="fa fa-check text-primary me-2"></i>Exchange requests are subject to the same
                                inspection and approval process.</li>
                        </ul>
                    </div>

                    <!-- Section 6 -->
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                        <h5 class="feature-title">6. Return Shipping</h5>
                        <ul class="feature-text list-unstyled">
                            <li><i class="fa fa-check text-primary me-2"></i>Customers are responsible for return
                                shipping costs unless the item was defective or incorrect.</li>
                            <li><i class="fa fa-check text-primary me-2"></i>We recommend using a trackable delivery
                                service for returns.</li>
                        </ul>
                    </div>

                    <!-- Section 7 -->
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                        <h5 class="feature-title">7. Defective or Incorrect Items</h5>
                        <ul class="feature-text list-unstyled">
                            <li><i class="fa fa-check text-primary me-2"></i>If you receive a defective or incorrect
                                item, notify us within <strong>2 days</strong> of delivery.</li>
                            <li><i class="fa fa-check text-primary me-2"></i>We may request photos or videos to assist
                                with verification before approving a return or exchange.</li>
                        </ul>
                    </div>

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                        <h5 class="feature-title">8. Contact Information</h5>
                        <p class="feature-text">For questions about returns or refunds, please contact us at:</p>
                        <ul class="feature-text list-unstyled">
                            <li><i class="fa fa-envelope text-primary me-2"></i>Email: awesomeentx@gmail.com</li>
                            <li><i class="fa fa-phone text-primary me-2"></i>Phone: 0206994579</li>
                            <li><i class="fa fa-map-marker text-primary me-2"></i>Address: Ghana, Eastern Region, Nsawam
                            </li>
                        </ul>
                    </div>

                    <!-- Return Process -->
                    <div class="alert alert-info mt-4">
                        <h5><i class="fa fa-info-circle me-2"></i>How to Return an Item:</h5>
                        <ol>
                            <li>Contact us within 2 days of delivery</li>
                            <li>Provide your order number and reason for return</li>
                            <li>Pack the item securely with all original packaging and accessories</li>
                            <li>Ship the item back to us using a trackable service</li>
                            <li>We'll inspect the item upon receipt</li>
                            <li>Once approved, your refund will be processed</li>
                        </ol>
                    </div>
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